Our goal is simple: to give professional services leaders a place to go to be inspired and tap into expert advice, trends and best practices in our collective pursuit of excellence. From agencies to IT services and every PS organization in between, our hosts and guests will provide the insights you need to drive a resource first organization and do what you do best, only better.
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Episode 26
Optimizing Customer and Employee Experience to Find Operational Excellence w/ Jessica Noble
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Episode 26
Optimizing Customer and Employee Experience to Find Operational Excellence w/ Jessica Noble
Episode 25
The Biggest PS Tech Challenges and How Vertical SaaS Is Creating Solutions w/ Charles Gustine
Episode 24
Resource Management Automation Trends and Future Predictions w/ Randy Mysliviec
Episode 23
How to Set Your Professional Services Teams Up for Success w/ Carrie Young
Episode 22
The Changing Labor Market & Impact of Shifting Talent Pools w/ Brent and Banoo
Episode 21
How to Drive Growth and Adoption While Creating Customers for Life w/ Dave Yusuf
Episode 20
Recruiting in the Digital Age, How to Build Relationships From Home w/ Sean Kogan
Episode 19
The Key to Growth, Scale and Success in a Networked Economy w/ Ray Grainger
Episode 16
The Power of More Strategic Pitches and Driving Organic Growth w/ Brent Hodgins
Episode 15
Mastering the RFP Process and Winning at Change Management and Adoption w/Tom Schoen
Episode 14
Productizing Services for Better Utilization and Employee Satisfaction w/Owen Frivold
Episode 13
Top Trends in Resource Utilization: A Conversation with RMI’s Randy Mysliviec
Episode 12
Improving Agency Operations With Technology, Data and Automation w/ Bear Forsyth
Episode 9
Moving From Financial Charters to Driving Customer Adoption w/John Ragsdale
Episode 8
Positioning Your Business for Success while Avoiding Unprofitable Growth w/ Tim Williams
Episode 7
Industry Merger Shakes Up the PS Technology Industry: Meet the Leader of the Mavenlink / Kimble Organization
Episode 6
Calibrating Against Change and Developing a Strategic Operations Mindset w/ Melissa Korzun
Episode 3
Defusing Talent Pressure Points to Find Harmony Between Project Managers and Resource Managers w/ Peter Taylor
Episode 2
The Challenges and Trends Shaping The Future of Services Delivery w/ Ray Grainger, Sean Crafts & Roger Neel